Terms and Conditions

1. Introduction

Welcome to Bella Lavenda! These terms and conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these terms and conditions.

2. Products and Services Offered

Bella Lavenda is a seller of Quottrolio in the UAE. Please note that we do not manufacture any products ourselves. All the products available on our website are imported from Samson Pharmaceuticals Inc, United States.

3. Product Weight and Dimensions

Please note that the dimensions provided are approximate and may vary slightly. We reserve the right to adjust the product dimensions without prior notice.

4. Pricing and Payment Terms

Prices for products are listed on our website and are subject to change without notice. Payment for orders must be made in the currency specified on the website at the time of purchase.

5. Orders and Shipping

To place an order, simply add the desired products to your cart and proceed to checkout. We will provide confirmation of your order via email once it has been processed. Please refer to our shipping policy for information regarding delivery times, costs, and restrictions.

6. Low Stock Shipping Delay

If you are purchasing a low stock product (quantity below 5), please be aware that due to high demand, products may go out of stock quickly. In some cases, due to syncing issues, you may order a product that is actually out of stock. In such instances, shipping may take 7-14 days.

7. Returns and Refunds

We stand behind the quality of our products. In the event that you receive a product damaged during shipping, please contact us immediately. We will ensure the product for any physical damages and replace the product within 7 working days.

8. Privacy Policy

At Bella Lavenda, we respect your privacy and are committed to protecting your personal data. We do not share your personal data with any third parties.

9. Prohibited Activities

Users are prohibited from engaging in any unlawful or prohibited activity while using our website, including but not limited to fraud, spamming, or hacking.

10. Liability and Disclaimers

While we strive to provide accurate product information, Bella Lavenda does not warrant the accuracy, completeness, or reliability of any information on the website. We disclaim any liability for damages arising from the use of our products.

11. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

12. Changes to Terms and Conditions

Bella Lavenda reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

13. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at info@bella-lavenda.com.

By using our website and purchasing products from Bella Lavenda, you agree to abide by these terms and conditions. Thank you for choosing Bella Lavenda for your haircare needs!

We deliver all over UAE!

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